An eSIM install sounds technical, but it's honestly easier than setting up a new WiFi network. You buy a plan, get a QR code, scan it, and you're done. Here's the exact process for iPhone and Android.

Before You Start

📱 iPhone Installation

STEP 1

Open Settings → Cellular → Add eSIM (or "Add Cellular Plan" on older iOS).

STEP 2

Tap "Use QR Code". Your camera opens. Scan the QR code from your email.

STEP 3

If scanning fails (screen glare, small print), tap "Enter Details Manually" and type the SM-DP+ address and activation code from your email.

STEP 4

Label the plan — call it "VayaConData" or "Travel" so you can tell it apart from your home line.

STEP 5

Set your default line. Choose: which line for calls, which for SMS, which for data. For travel, set data, calls, and SMS to the VayaConData eSIM and turn off data roaming on your home SIM (also turn off "Allow Cellular Data Switching" to avoid surprise roaming).

iPhone tip: In Settings → Cellular → your eSIM, toggle "Data Roaming" ON for the eSIM. This sounds scary but it's exactly what you want — the eSIM is designed for roaming in Europe. Your plan timer starts on first connection to a European network.

🤖 Android Installation

STEP 1

Open Settings → Network & Internet → SIMs (wording varies slightly by manufacturer: Samsung = "Connections → SIM card manager", Pixel = "Network & internet → SIMs").

STEP 2

Tap "Add eSIM" or the + icon.

STEP 3

Choose "Download a SIM instead" → "Scan QR code". Point the camera at your QR code.

STEP 4

Follow the prompts. The profile downloads (this takes 30-60 seconds on WiFi).

STEP 5

Name the plan "VayaConData" and set it as your data, calls, and SMS SIM while in Europe, with data roaming turned off on your physical SIM.

Android tip: If you don't see an "Add eSIM" option at all, your phone may not support eSIM. Check: Settings → About Phone → and look for an EID (Embedded Identity Document) number. No EID = no eSIM support.

Common Problems & Fixes

❌ QR code won't scan
Try the "Enter Details Manually" option (SM-DP+ address + activation code). Make sure there's no glare on your screen. Brightness to 100% helps.
❌ "No SIM" / "Invalid SIM" after install
Restart your phone. If it persists, remove the eSIM profile (Settings → Cellular → the plan → Remove) and re-add it from scratch. Most issues are resolved by a fresh install on WiFi.
❌ Data not working after landing
Check three things: (1) Data Roaming ON for the eSIM, (2) Data line set to the eSIM, (3) Airplane mode toggled off (your phone may have "stuck" during landing). Then restart once.
❌ Phone says "Activation required"
This usually means your plan hasn't started yet. VayaConData plans activate on first connection to a European network — if you're still at home, that's expected. Check the network list; if you see an Orange/EU network, connect to it.

When Does My Plan Start?

This is the most common question. For VayaConData: your plan activates when you first connect to a European network — not when you buy, not when you scan the QR.

That means you can install everything at home on WiFi, land in Paris, and your 31-day timer starts the moment you connect. Buy now, travel later. No wasted days.

📱 Ready to Try It?

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